Terms of Service

Binding Agreement

These Terms of Service (“Terms”) govern your use of PatentPal Inc.’s website and software services (“Services”). Please read the following Terms carefully. Your use of these Services is an acceptance of these Terms. If you do not accept these Terms, you may not use PatentPal’s Services. Please keep a record of these Terms and check our website frequently for any updates or changes.

The Services are provided by PatentPal Inc. (“PatentPal,” “we,” “our,” “us”). “You” and “your” refer to you as a user of the Services. If you are agreeing to these Terms on behalf of a law firm, company, or other entity, you represent that you have authority to bind such entity, its affiliates, and its associated users to these Terms, in which case, “you” and “your” shall refer to such entity, its affiliates, and its associated users. If you do not have such authority, you must not agree to these Terms and may not use the Services.

Payment

Payment must be provided prior to the start of our Services, e.g. at the start of each subscription period. All payments are non-refundable. We reserve the right to update our prices and payment terms at any time. Changes to the price will not be applied retroactively but will apply towards your use of our Services in the future.

Data Security

Our software sends data to our AWS server for processing. Data is encrypted and sent to the server using a secure HTTPS protocol and sent back using the same secure protocol. We do not store the contents of your patent documents or the outputs generated from your patent documents except as necessary to provide our Services.

Data Privacy

PatentPal will not share the contents of your patent documents or any output generated using our services with any third parties outside of processing the patent data on Amazon Web Services (AWS). Amazon is similarly committed to data privacy. See Amazon’s Service Terms, Customer Agreement, and Privacy Notice. All data processing is done within the United States. You can read more about our privacy policy at www.patentpal.com/privacy.

Acceptable Uses

You may not share access to your PatentPal account with any other person or entity. You may not manually or systematically download or scrape content from PatentPal’s website or write scripts to do so. You may not use our Services to reverse engineer the software or underlying code used to provide our Services. You may not use our Services to violate any law or regulation. You may not use our Services to violate other people’s intellectual property, privacy, or any other legal right.

No Attorney-Client Relationship or Legal Advice

You acknowledge and agree Our Services are not provided as part of an attorney-client relationship and using our Services also does not give rise to an attorney-client relationship. Information you receive from us also do not constitute legal advice and are not substitutes for obtaining legal advice from a qualified attorney.

No Guarantees or Warranties

You acknowledge and agree that we make no guarantees or warranties on the outcome of your patent application or on the quality of our output, including the generated language, revisions, comments, or any other output provided by our Services. You acknowledge and agree that you are using our Services solely at your own risk.

PatentPal’s Services are provided “as is” to the maximum extent permitted by applicable law. We expressly disclaim all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement. We specifically do not represent or warrant that PatentPal will meet your requirements, will be accurate or reliable, and will be error-free. No information or advice, whether oral or written, given by us, shall create any warranty not expressly provided in the terms.

Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including but not limited to any loss of business profit, any loss of goodwill, any loss of data, or the cost of procurement of substitute goods or services) that may arise from using our Services. We shall not be liable for such damages whether or not we have been advised of or should have been aware of the possibility of any such losses arising.

Other Provisions

These Terms will be governed by the laws of the State of California without giving effect to any conflict of laws rules or principles. You agree that any legal action related to these Terms or Services will be filed only in the state or federal courts located in San Mateo County, California. You agree to submit to the personal jurisdiction of such courts. If any provision in these Terms is found unlawful or unenforceable, then that provision will be removed and will not affect the enforceability of any other provisions. Our failure to enforce any right arising from these Terms will not constitute a waiver of that right or prevent us from enforcing that right in the future.

Changes to the Terms

We may make changes to these Terms and will provide notice by posting the revised Terms to our website at www.patentpal.com/terms with an updated effective date. By continuing to use our Services, you are agreeing to the revised Terms.