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We may collect publicly available patent data and other information from public sources. We process your patent documents in memory and do not otherwise store your patent documents or any content generated from them except as necessary to provide our software services.
We may use the information we collect to provide our services to you and to operate our business. For example, we may use the information you provide us for understanding how users interact with our services, improving our services, providing customer support, billing, and improving our sales and marketing efforts. We may share the information we collect with third-party companies, such as Amazon Web Services, Google, LinkedIn, and Stripe. We may publicize that your company is a PatentPal customer. Please let us know if you would like to be excluded. We may share information we collect to comply with legal obligations and to enforce our Terms of Service.
We do not store or share the contents of your patent documents or any generated output with any third party other than processing your patent documents on Amazon Web Services. Please see AWS Service Terms, AWS Customer Agreement, and AWS Privacy Notice for more information about their policies.